Five things people want in a manager

I helped conduct an interview today, and my colleague asked the following question: "What expectations would you have from a manager?" The candidate's response was startling to me in its simplicity and completeness. He said:

• professionalism
• courtesy
• empathy & understanding
• competence
• guidance & direction

That's it. That's all he asked for. Which doesn't seem too much to ask, does it?

management, leadership